Refund & Cancellation Policy

To eliminate purchase risk, ProjectionPlan provides an unrestricted 7-day Pro trial upon download on Android and PC. During this trial:

• You have full access to all simulation engines, 40-year Fisher FIRE modeling, debt payoff cascade solvers, and desktop CSV companion features.
• No credit card or payment authorization is required to activate the trial.
• When the trial period ends, you are never automatically billed. You seamlessly retain our Free Forever baseline tier unless you explicitly choose to purchase a Pro license.

For licenses purchased directly from ProjectionPlan (including official desktop licenses or pre-launch lifetime orders):

• 14-Day Money-Back Guarantee: You may request a 100% full refund within fourteen (14) calendar days from the date of purchase, no questions asked.
• How to Request: Send an email to support@projectionplan.in with your order number, transaction ID, and the email address used at checkout.
• Processing Time: Refunds are initiated within 2 business days. Depending on your financial institution, funds typically reflect in your account within 5 to 10 business days via the original payment method.

3. Google Play Store In-App Purchases

When you purchase a Pro license or subscription through the Google Play Store on Android devices, Google acts as the merchant of record for the transaction.

• Google Play Automated Refund Window: Under Google Play refund policies, you can usually request an immediate automated refund within 48 hours of purchase directly through your Google Play account (Order History → Request a refund).
• Assistance from ProjectionPlan: If more than 48 hours have passed but you are within 14 days of purchase, email us at support@projectionplan.in with your Google Play Order Number (formatted as GPA.XXXX-XXXX-XXXX-XXXXX). We will review and initiate a developer refund via the Google Play Developer Console.

4. European Union & United Kingdom Statutory Consumer Rights

If you reside in the European Union (EU) or the United Kingdom (UK), you possess statutory rights under EU Directive 2011/83/EU on Consumer Rights and the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013:

5. Subscription Cancellations

If you choose an annual or monthly Pro subscription rather than a lifetime license:

• You may cancel recurring renewal at any time prior to the next billing date. For Google Play subscriptions, manage or cancel at Google Play → Subscriptions.
• Upon cancellation, you will retain Pro access until the conclusion of your current prepaid billing cycle, after which your account reverts to the Free Forever baseline.

Our support team responds to all refund and billing inquiries within 24 to 48 business hours.